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    Political and charitable donations made simple. Political and charitable donations made simple.
    • Home
    • About
      • Team
      • FAQ
    • How it works
      • HOW DONATIONS WORK
      • CREDIT CARD PROCESSING
      • APIs FOR COMPLEX SYSTEMS
      • DISTRIBUTION OF FUNDS
      • CAMPAIGN FINANCE
    • Security
    • Contact

    Faqs

    Home » Faqs
    2
    By Jonathan Zucker
    In
    Posted July 5, 2019

    I am a federal candidate or committee, what should I use in my filings as the Date of Receipt for donations received via Democracy Engine?

    Federal law and Federal Election Commission regulations state that a campaign should report the date the donation was processed as the “date of receipt”. It is this point when the donor becomes [...]

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    4
    By admin
    In
    Posted January 12, 2017

    Do You Support any Tracking Codes?

    We support not one, but two, tracking codes: Source Code, which you can access via a “sc=” query parameter, and Ref (short for Reference) Code, which you can access via a [...]

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    2
    By admin
    In
    Posted January 12, 2017

    I received a check from you. How do I access information about specific donors and donations?

    All of donor information is available in our “recipients” download center, which you can log into at http://recipient.democracyengine.com/ with your username and password. If you do [...]

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    2
    By admin
    In
    Posted January 12, 2017

    Where can I find information about Democracy Engine for a Campaign Finance filing?

    While we can not provide legal advice (only your committee’s legal counsel can do that), we do have some informal guidance, including our physical address, for recipients of funds through [...]

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    1
    By admin
    In
    Posted January 12, 2017

    How often do you distribute donations to recipients?

    Democracy Engine follows your instructions (as the donor) in when we distribute funds. Generally, you want your donations to get to your supported candidates or organizations as quickly as [...]

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    1
    By admin
    In
    Posted January 12, 2017

    How much do you cost?

    Unfortunately, there is no simple answer to this question.  Democracy Engine is a very flexible platform and our pricing is determined by the services offered and can include both licensing and [...]

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    2
    By admin
    In
    Posted January 12, 2017

    How can I request a refund of a donation?

    Your money is your money.  If you did not mean to make a contribution, discover an error, or just want your money back, please contact us and we’ll happily help you resolve the situation [...]

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    3
    By admin
    In
    Posted January 12, 2017

    How do I know my money has been received by my intended recipient?

    As a general rule, you should give your recipient a few days to receive the data, but you can always check with them if you want to verify that the donation has arrived like it’s supposed to. For [...]

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    8
    By admin
    In
    Posted January 12, 2017

    Who are you and why is there a charge from you on my credit card statement?

    Democracy Engine, LLC, provides software and services to donors, specializing in candidate and nonprofit/charitable donations.  When you use our tools to make donations (or pay our fees), [...]

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